Frequently Asked Questions

Everything you need to know about your UNIF order.

How long will it take for my order to ship?

Most orders are processed and shipped within 1-3 business days. During peak holiday seasons or major sales, processing may take up to 5 business days.

What is your return policy?

We accept returns for a refund or store credit within 30 days of the delivery date. Items must be in their original condition, unworn, and with all tags attached.

Do you offer international shipping?

Yes, we ship worldwide. Shipping costs and delivery times vary by country and are calculated at checkout. Please note that international orders may be subject to local customs duties.

How do I know what size to order?

Each product page includes a specific size guide. If you are between sizes, we generally recommend sizing up for a more comfortable fit, or checking the product description for specific fit notes.

Can I change or cancel my order after it's been placed?

Once an order is placed, it is immediately sent to our warehouse for processing. We will do our best to accommodate changes if you contact support within one hour of placement, but we cannot guarantee modifications.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and various 'Buy Now, Pay Later' options like Afterpay and Klarna for eligible regions.